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Canada School of Public Service (CSPS)

The Canada School of Public Service leads the government's enterprise-wide approach to learning by providing a common, standardized curriculum that supports public servants through key career transitions, ensuring that they are equipped to serve Canadians with excellence. Multiple teams at the School support accessibility with the goal of creating a barrier free learning environment for its learners.

Policy, Priorities, and Partnership team

The Canada School of Public Service (CSPS) Policy, Priorities, and Partnership team have been focused on the development of the Accessibility Strategy for the School. As we are on route to creating a Barrier Free Canada by 2040 Government wide, at the School, we are ensuring that all our policy related tools all align with the expected accessibility requirements as defined on the Accessibility Act. In collaboration with the Future of Work Team, the School’s Diversity, and Inclusion Forum, and the UX Directorate we look forward to working towards achieving current and emerging initiatives in the Accessibility Strategy.

Future of Work/Employee Experience team

The CSPS Future of Work / Employee Experience team is working on the creation of the corporate accessibility plan, as required by the Accessible Canada Act. The plan is based on the current CSPS Accessibility Strategy, while ensuring that the CSPS is compliant with the new technical Accessible Canada Regulations.

The Future of Work team will be coordinating with all CSPS business lines involved in accessibility related policy, both from an employer and service provider standpoint. As well, we will be conducting consultations with employees who identify as Persons with Disabilities during the process of preparation of the accessibility plan which is scheduled to be published prior to December 2022.

Digital Academy team

The CSPS Digital Academy was established by the Canada School of Public Service (CSPS) in 2018 to help federal public servants gain the knowledge, skills and mindsets they need in the digital age. It supports the principles of Canada's Beyond2020 initiative for an agile, inclusive and equipped workforce and advocates for a digital-first approach that aligns with Canada's Digital Standards. These ten digital standards form the foundation of the government's shift to becoming more agile, open and user focused. One of the Digital Standards is to build in accessibility from the start. The CSPS Digital Academy endeavors to do this in our work, and we co-create content to support other public servants in doing the same.

Respectful and Inclusive Workplace (RIW) business line

CSPS’ Respectful and Inclusive Workplace (RIW) business line is responsible for the development and delivery of learning products on accessibility for the federal public servants. RIW works in close collaboration with partners such as the Office of Public Service Accessibility (OPSA), the Office of the Chief Human Resource Officer (OCHRO), the Accessibility, Accommodation and Adaptive Computer Technology (AAACT) team, and many other stakeholders to create informative, innovative, and engaging learning experiences on the topic of accessibility.

Digital Accessibility in Learning team

The CSPS Digital Accessibility in Learning team, under the User Experience division, provides our business lines with training, tools, guidelines, and advice to meet accessibility standards so that they can provide learners with a meaningful, inclusive, and accessible learning experience. Accessibility must be by design and by default. We are here to:

  • Lead the culture change towards accessible and inclusive design through training and technology support.
  • Establish and reinforce accessible and inclusive design best practices from the start.
  • Support the purchase of accessible learning solutions and accessible authoring tools.
  • Collaborate with other accessibility, design, research, and usability specialists within the School, and across the public service.
  • Establish guidelines, best practices, and processes for implementing and maintaining accessibility and inclusive products and services.
  • Provide coaching and professional development to School employees on accessibility.

To learn more about inclusion and accessibility, or to access help with your learning design or development, please contact the Digital Accessibility team.

digitalaccessibilityinlearning-accessibilitenumerique@csps-efpc.gc.ca

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